Scaling Business Development Services

A Research Program Funded by the U.S. Small Business Administration’s PRIME Program, the Charles Stewart Mott Foundation, and the Citi Foundation.

FIELD is developing research, collecting resources, and producing webinars to assist microenterprise development organizations scale up their training and technical assistance services to reach increasing numbers of disadvantaged entrepreneurs. Current themes include:

Branding Strategies examines the potential of a brands strategy to achieve scale and impact for microentrepreneurs. A brands strategy is a program intervention that creates and fosters the use of a brand name to increase market awareness of a set of products and/or services, and leads to increased sales for entrepreneurs who operate under the brand.

Distance-based Business Development Services delves into the range of technology solutions that practitioners have employed to work with clients remotely. The research brings together key learnings gathered from practitioners across the country.

Organizational Foundations of Large-Scale Training and Technical Assistance Organizations explores the critical skills, structures and systems required to enable an organization to serve large numbers of aspiring entrepreneurs successfully. Industry data compares large-scale providers with other practitioners in terms of their size, financial characteristics, and range of services offered.

Financial Education and Credit Building examines the state of the practice with respect to these services and data on their prevalence in microenterprise organizations across the country. It explores how practitioners see the market for these services, and how that market can best be served.

FIELD's additional resources on improving business development services include a series of Best Practice Guides.


Funded in part through a Cooperative agreement with the U.S. Small Business Administration.